General Data Protection Regulation, Privacy Policy

Kiowa Security Ltd – February 2023

  1. INTRODUCTION AND TERMS

Kiowa Security Limited (“We “or “us”) are committed to protecting and respecting your personal data and privacy. This privacy and cookie policy relates to our use of any personal data we collect from you from any of our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 2018 (“the DPA”), which is the UK’s implementation of the General Data Protection Regulation (GDPR).

  1. WHO WE ARE AND HOW TO CONTACT US

For the purpose of the DPA, the data controller is Kiowa Security Limited (“Kiowa”), registered company number 12424108. If you want to request more information about our privacy policy or information regarding data protection, please contact us using the details provided below:

FAO: Privacy Officer
Kiowa Security Limited
71-75 Shelton St

London WC2H 9JQ

Email: robin.long@kiowa.tech

  1. YOUR RIGHTS

3.1 Under the GDPR your rights are:

3.1.1 The right to be informed – We must make available this privacy notice with the emphasis on transparency over how we process your data.
3.1.2 The right of access – You are entitled to find out what details we may hold about you and why.
3.1.3 The right to rectification – We are obliged to correct or update your details.
3.1.4 The right to erasure – This is also known as the request to be forgotten.
3.1.5 The right to restrict processing – You have the right to ‘block’ or suppress the processing by us of your personal data.
3.1.6 The right to data portability – You have the right to obtain and reuse your personal data that you have provided to us.
3.1.7 The right to object – You have the right to object to us processing your data in relation to direct marketing and or profiling.
3.1.8 Rights in relation to automated decision making and profiling – We do not use automatic decision making or processing.

  1. THE DATA WE COLLECT ABOUT YOU

4.1 We process personal data. Personal data we process may include name, address and email address. It also may include IP address and cookies (Website).

4.2 Our collection methods are:

4.2.1 Through our website
4.2.2 Through engagement of our services
4.2.3 By communications
4.2.4 Networking
4.2.5 Through engagement of service providers

  1. HOW YOUR DATA WILL BE USED

5.1 We use information held about you to:
5.1.1 ensure that content from our site is presented in the most effective manner for you and for your devices;
5.1.2 provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or by Legitimate Interests;
5.1.3 carry out our obligations arising from any contracts entered into between you and us;
5.1.4 allow you to participate in interactive features of our service when you choose to do so, e.g. asking a question through our website.
5.1.5 carry out necessary maintenance to our infrastructure; and
5.1.6 notify you about changes to our services
5.2 We also embrace the use of social media and may wish to process any comments made public by you.

  1. THIRD PARTIES

7.1 We will keep your information within Kiowa except where disclosure is required or permitted by law.

  1. DATA RETENTION

Our data retention policy is dictated by the DPA and is available for inspection by submitting a written request using the contact details provided in this policy.

  1. DATA DELETION

Under the DPA you have the right to erasure under specific circumstances. A request for your personal data to be deleted will be decided on a case by case basis and must be submitted in writing to the contact details provided in this policy.

  1. DATA CORRECTION

We will correct or update your data without delay provided you make the request in writing to the contact details provided in this policy, clearly specifying which data is incorrect or out of date.

  1. DATA INSPECTION

11.1 We strive to be as open as we can be in terms of giving people access to their personal data. Individuals can find out if we hold any of their personal data by making a ‘subject access request’ under the DPA. Such requests must be in writing to the contact details provided in this policy. If we do hold your personal data, we will respond in writing within one calendar month of your request (where that request was submitted in accordance with this policy).
11.2 The information we supply will:

11.2.1 Confirm that your data is being processed;
11.2.2 Verify the lawfulness and the purpose of the processing;
11.2.3 Confirm the categories of personal data being processed;
11.2.4 Confirm the type of recipient to whom the personal data have been or will be disclosed, and
11.2.5 Let you have a copy of the data in an intelligible form.
11.3 Please note that you may need to provide identification in order to prove who you are to access your data.
11.4 In the instance that we do not hold information about you we will also confirm this in writing at the earliest opportunity.

  1. CHANGES

We keep our privacy notice under regular review, and you should check back regularly to ensure you are aware of changes to it. We may display this notice to you from time to time to help ensure you are aware of its contents.

  1. COMPLAINTS

You have the right to complain about the processing of your personal data. Please contact us using the details provided above. If you are still unsatisfied you have the right to complain to the Information Commissioners Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk